Have you ever tried to drive somewhere without proper directions? This almost always turns out to be a frustrating experience. Sure, if you stop and ask enough people you may eventually reach your target destination, but think of all the wasted energy, time, and resources needed to accomplish your goal. Let’s take this concept and [...]
You’ve seen it happen many times. An organization that provides top wages and benefits loses a great employee to a competitor for no apparent reason. Of course, some employee turnover is to be expected, but if your company is truly engaging your employees, there is no good reason for the unexpected loss of quality staff [...]
The goal of perfection is a challenge. It is often viewed as an expensive process requiring large investments. Yet one company has realized a 53% reduction in orders that have to be set aside for additional Quality Control checks. How did they do it? They used communication techniques – not capital outlay! The secret to [...]
What is the principal thing you need to succeed in your business today? Money. Sure, you need it, but it is not the main ingredient for success. People. Of course they are necessary, but having them may not guarantee success. Excellent products or services. Well, this is a must to succeed. But you may have [...]
Being able to communicate effectively with others requires people skills, and here’s eight essential ones: 1. Understanding people People not only come in all shapes and sizes, but they come with different personality types as well. You may want to brush up on how to communicate with the four main personality types by reading this [...]
Following on from the last edition of The Organised Times where we spoke about developing the people in your business, this week we’re focussing on the importance of the continual development of your managers. Leadership comes from the top down. Poor management skills is the cause of most employee dissatisfaction and results in their poor [...]
Speak of operations assessment, and we’ll hear its significant value. Speak of an audit, and we’ll run for the nearest emergency exit. There’s no difference between the two, yet that word audit chills us. But is an audit really designed to help us or hurt us? Improve Performance with Auditing Problems most often arise from [...]
Todays business environment has changed drastically from just a few years back. Rather than working exclusively with equipment, data, and systems, todays IT managers face issues such as cross training, personnel management, interdepartmental communication, and a widening job scope for all IT employees. This expansion of the IT job realm has left many IT managers [...]
One amazing, but sadly true, fact of today’s advances in communication tools is that we really don’t communicate much better than in the past. Indeed one recent study determined the number one advancement in communication tools was the availability of cheap on-line airfares. The airline trip was needed to clarify some earlier communication sent out [...]
There are seven essential elements to successful business communication: Structure Clarity Consistency Medium Relevancy Primacy/Recency Psychological Rule of 7±2 If you are going to communicate effectively in business it is essential that you have a solid grasp of these seven elements. So let’s look at each in turn… 1. STRUCTURE How you structure your communication [...]